Tata Motors has introduced ‘24x7 On-Road Assistance’ programme for passenger vehicles in India. The programme will offer speedy and hassle free service in case of an emergency or breakdown at any time and place. It is launched in association with MyTVS (a division of T V Sundram Iyengar & Sons Ltd.).
MyTVS is well equipped with advanced tools and trained manpower and is spread across the country with a network of over 2000 authorised service providers, excluding certain parts of north-east and the state of Jammu & Kashmir. On behalf of Tata Motors, skilled technicians from MyTVS will attend to customers and tow the vehicle if required to the nearest workshop.
The ‘24x7 On-Road Assistance’ programme includes a variety of services like wheel change, fuel arrangement, opening the vehicle if the key is left inside, rectifying electric problems, on-spot repairs for issues that can fixed on site, and car towing if required.
This newly introduced programme by Tata will be available to all car buyers who have purchased Tata cars after February 1, 2009 completely free of cost. Others who desire to take benefits of this programme have to pay a nominal annual membership fee.