Maruti Suzuki India plans to increase its service centres by a massive 1,500 outlets by 2015. This development is expected to result in additional employment of about 22,000 people by the service network operators.
“We expect service load at our network multiply manifold, as Maruti Suzuki scales up capacity to 1.7 million units in coming years,” Maruti Suzuki India (MSI) Executive Officer (Service) Pankaj Narula said.
MSI currently has 2,784 service points and it is planning to increase it to over 4,200 outlets in the next five years, an increase of more than 50 per cent.
Last month, MSI had announced to invest about Rs 1,925 crore to set up a third plant with an installed capacity of 2.5 lakh units inside the Manesar facility. Currently, the company is investing Rs 1,700 crore on a second plant at Manesar with an annual capacity of 2.5 lakh units. With completion of both the new units, the total output of MSI will be at 17.5 lakh units.
As per MSI’s network expansion plan, it will add the new outlets in over 1,300 cities and small towns with an aim to provide car servicing facility for every 25 km across the country. The current strength of about 33,000 employees at the service outlets will go up to 55,000 to meet the additional demand.
Narula said, “A dealer workshop of 10 bays will involve an investment in the range between Rs 70 lakh and Rs 75 lakh. These figures do not include cost of land and building. Likewise, a non-dealer Maruti Authorised Service Station (MASS) with 5 bays will need Rs 12-15 lakh, which does not include land and building costs, he added.”