Toyota Motors stated that the Innova cars delivered from April 2007 to October 2007 could confront oil leakage problems. In a formal statement, the Toyota company officials said that, if necessary, this particular batch of Innova cars will be replaced at no extra cost. This will be carried out under the special service campaign. However, the company is not going to recall any of these cars.
As many as 20,000 Innova cars were sold from April to October in 2007. The differential carrier mounting nuts under the hood of the car can come loose and start spilling oil, thus causing leakage. The problem can be detected easily after a prolonged time of usage. Toyota claims that the problem has been detected only in the Innova vehicles in India and the main cause of the problem is the condition of Indian roads.
Toyota officials’ claim that the process of rectifying and replacing parts/cars involved will not have any affect in their daily production process or on their finances in the upcoming year. The company has already sent out letters to the car owners to get the problem checked at their authorized facility. The company has agreed to replace the vehicles if the problem is acute. The number of Innova owners in India is close to 1.5 lakhs.