FGAIPL plans to set up free mega check up camps at its exclusive dealerships across India as an after sales initiative. The camps will be set up in a phased manner which will start on 17th May – 19th May, 2013 for Mumbai, Pune and Surat. In upcoming phases, camps will be set up in different cities across India. This move will help Fiat to reiterate its commitment to the Indian market and consumers.
Speaking about the initiative, Mr. Nagesh Basavanahalli, President and Managing Director, FIAT Chrysler India Operations said, “FIAT India is rapidly taking strides to reach out to incumbent and prospective customers. The after sales check up camps are an effective way to connect with our existing customer base of over 2,00,000 and reiterate our commitment to them. Through the check up camps, we will replicate FIAT’s global standards in after sales service in India.”
FIAT excusive dealership executives will contact existing FIAT customers through text messages and e mails to inform them about the camps. The 3 day check up camp in Mumbai will be set up at Balaji Autoworld located at Mohan Mill Compound, Ghod Bunder Road , Thane (West)- 400607, Tel no- 022 65 999999, 98211 92745. FIAT will provide an extensive 80 point check up for all FIAT customers, free top wash, 20% discount on labour and 10% discount on car parts to the customer, a healthy 10% discount on accessories and merchandise. As a part of the first phase, similar camps are also set up in Pune and Surat from the 17th May 2013 to 19th May 2013.