With the imminent launch of the much awaited compact sedan, Zest and the Bolt hatchback, Tata Motors has announced a major recruitment drive, hiring a workforce of over 3,000 staff across all Tata Motors full range dealerships nationally.
The company and dealers, will shortlist and recruit candidates who will be given roles such as Customer Advisors, Team Leaders and Sales Managers, across more than 200 dealerships. Prospective candidates will be extensively evaluated through a newly introduced recruitment process wherein they would undergo aptitude and psychometric test. These tests, exclusively developed with help from experts in this field, will measure the candidate’s orientation towards sales. After being selected, the new recruits will undergo rigorous training process that will include absorbing in-depth product knowledge, soft skills, sales and technical training.
Ranjit Yadav, President, Passenger Vehicles Business Unit, Tata Motors, commented, “In line with our vision and strategy to provide an enriched purchase experience, we have undertaken a revamp expedition of showrooms and expansion of our dealership workforce to prepare for the launch of our exciting global cars, Zest and Bolt. We are gearing up as we move closer to the launch. Besides our new range of products, our retail experience will also go through a sea change. Our customer-centered cars are being backed with customer-engaging purchase experience at our dealerships. This is a step forward for us in reinforcing our commitment to provide best-in-class purchase experience.”