General Motors India today announced the launch of an industry first customer care initiative called “Chevrolet Complete Care” programme. The comprehensive customer care initiative ensures an assured low cost of maintenance for Chevrolet customers across India.
Customers will be offered best-in-class warranty on their Chevrolet vehicles under Extended Warranty. In addition to the standard best-in-class warranty of 1,00,000 kilometres/3 years, customers can extend the warranty of their vehicle by up to two more years or up till 1,50,000 kilometres at a nominal cost. Apart from the standard and extended warranty for the vehicle, customers will now also be offered warranty on Spare Parts and Accessories for the first year or 20,000 kilometres whichever is earlier.
Free round-the-clock 24x7 Roadside Assistance will be provided to Chevrolet customers in the event of vehicle breakdown or accident for a period of 3 years. The 24x7 Roadside Assistance also provides a host of unique support services such as vehicle towing, flat-tyre change, out of fuel assistance with limited free fuel, key lockout, battery jump-start and taxi benefit for the customers. Also, under the Chevrolet U-First programme, lady customers will be provided free pick up and drop off of their cars for service.