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Mercedes to help customers affected by the Mumbai floods

  01 September,2017

To help customers affected by Mumbai floods, Mercedes has done several measures. The various initiatives include Earliest recovery of affected vehicle via Allianz Global, both dealers in Mumbai to waive off towing charges, if applicable, for cars recovered via Allianz Global, special discounts for spare parts, procuring parts via air and the shipment charges will not be passed on to customers, faster processing of MB insurance claims, designated teams at both dealerships for quicker turnaround time, Mercedes-Benz Technical Experts to supervise dealers and also offer consulting to customers whenever required.

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