Renault India has announced a new app called as MY Renault App which has 60 features. These include access to service history of vehicles, personalized reminders & notifications, online service appointments, user manual for vehicles, easy access to dealerships & customer care, digital vaults for document storage and convenient e-payment facility. Available on Android and iOS platforms, the app also has e-commerce facility, which will enable Renault customers to explore personalization options for their vehicles.
The App is directly to Renault Connect, Renaults Dealer Management System (DMS), which makes the dealers seamlessly integrated into the process. This also enables a secure registration and login process for customers on to the App. Apart from DMS, the App also integrates information from various other systems like Road Side Assistance, Customer Care, Payment Gateway, SMS & Email engines to provide customers a unique experience across the vehicle ownership cycle.